Terms of Service

1. Acceptance

By creating an account or using Domestiq, you agree to these Terms of Service. If you do not agree, do not use the service.

2. The service

Domestiq provides training analytics, AI coaching, route planning, and device sync for cyclists and endurance athletes. Features are divided between a free tier and a paid “Super Domestiq” subscription.

We reserve the right to modify or discontinue features with reasonable notice. We will not remove core functionality without notice to paying subscribers.

3. Your account

• You must be 16 or older to use Domestiq
• You are responsible for keeping your credentials secure
• One account per person, sharing accounts is not permitted
• You must not use Domestiq to store or share content that is illegal, harmful, or violates others' rights

4. Your data

You own your activity data. By uploading activities to Domestiq, you grant us a limited licence to process and display that data to provide the service to you. We do not claim ownership of your activities, routes, or training records.

You can export your data or delete your account at any time. See our Privacy Policy for details.

5. Subscriptions and billing

• Paid subscriptions are billed monthly or annually via Stripe
• You can cancel at any time, access continues until the end of your billing period
• We do not offer refunds for partial billing periods unless required by law
• Prices may change with 30 days' notice to active subscribers

6. AI coaching

Domestiq's coaching engine uses AI to generate training recommendations based on your data. This is not a substitute for professional medical or coaching advice. Always use your own judgement when following training recommendations, particularly if you have health conditions or are returning from injury.

7. Health disclaimer and assumption of risk

Domestiq is a fitness and training information service, not a medical, healthcare or clinical service, and does not provide medical advice.

Domestiq provides general fitness and training information, not medical advice. The training plans, coaching feedback, readiness and load guidance, race-day pacing, and cycle, menopause and wellbeing information in Domestiq are for general informational and educational purposes only. They are not medical advice, diagnosis or treatment, and are not a substitute for the advice of a qualified healthcare professional.

Always consult a qualified healthcare professional before starting, changing or stopping any exercise, training or nutrition programme, particularly if you have or suspect a medical condition, are pregnant or postpartum, are managing an injury or illness, or are taking medication. If you feel unwell, experience pain, dizziness, chest pain or other concerning symptoms during or after exercise, stop immediately and seek medical advice. In an emergency call your local emergency number.

You are responsible for training within your own limits. You use Domestiq's guidance at your own risk. To the fullest extent permitted by law, Domestiq Limited is not liable for any injury, loss or damage arising from your use of, or reliance on, the training, coaching, readiness, nutrition or health information provided through the service. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded or limited under the laws of England and Wales.

See the full health disclaimer.

8. Limitation of liability

Domestiq is provided “as is”. We are not liable for any injury, loss, or damage arising from use of the platform or following AI coaching recommendations. Our liability to you is limited to the amount you paid in the 12 months preceding any claim.

9. Community conduct

Domestiq includes social features, clubs, comments, in-ride chat, route sharing. Use of these features is governed by our Community Guidelines. Harassment, hate speech, impersonation, doxxing, sexual content, and content that incites self-harm or violence are prohibited and will result in suspension or removal.

You can block other users and report content via the in-app action menu. We aim to review reports within 24 hours. To appeal a suspension, email support@domestiq.cc.

10. Termination

We may suspend or terminate accounts that violate these terms or the Community Guidelines, engage in abuse, or attempt to circumvent subscription controls. We will give reasonable notice where possible. You may delete your account at any time via Settings.

11. Governing law

These terms are governed by the laws of England and Wales (or Scots law where applicable). Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, or the courts of Scotland for users resident in Scotland.

12. Contact

Questions about these terms: hello@domestiq.cc